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Public Right-of-Way Access
Americans with Disabilities Act (ADA)

The City of Moreno Valley is dedicated to ensuring that all City programs, services, benefits, activities and facilities operated or funded by the City are fully accessible to and usable by people with disabilities.

This section focuses on the ADA requirements within the Public Right-of-Way and the City's Public Right of-Way Access Americans with Disabilities Act (ADA) Transition Plan. The City's Public Works Department administers the implementation of ADA Standards and upgrades to meet ADA requirements under the State and Federal law and in accordance with the City's adopted " Public Right of-Way Access Americans with Disabilities Act (ADA) Transition Plan". This plan is an extension of the City's 1995 ADA Transition Plans.

The Risk Management Department oversees the implementation and local enforcement of the City's obligations under the City's (1995) Americans with Disabilities Act (ADA) Transition Plan and other federal and state disability civil rights laws and accessibility laws.

Compliance with the American’s with Disabilities Act (ADA)

The Americans with Disabilities Act (ADA) is a civil rights law mandating equal opportunity for individuals with disabilities. The ADA prohibits discrimination in access to public facilities, among other things. In compliance with the ADA, the City of Moreno Valley is in the process of updating its ADA Self Evaluation and Transition Plan to ensure that its facilities within the public right of way, are accessible to people with disabilities.

Contacts:

  

Mel Alonzo
ADA Coordinator
Human Resources Department
Risk Managemnt Division
14177 Frederick Street
Moreno Valley, CA 92562
Phone: 951.413.3027

Guy Pegan, P.E
ADA Administrator
Public Works Department
Capital Projects Division
14177 Frederick Street
Moreno Valley, CA 92562
Phone: 951.413.3115

 

  • Policies and Guidelines
  • Accommodation Request
  • Contacts
  • Resources

Moreno Valley ADA Policies and Compliance Guidelines

Here are links to ADA policies and compliance guidelines. All guidelines are in Adobe Acrobat (pdf) format and require the free Acrobat Reader.

Contact:
Mel Alonzo
ADA Coordinator
951-413-3027

  Accommodation Requests

To ensure that communications with participants and members of the public with disabilities are as effective, the City of Moreno Valley provides appropriate auxiliary aids and services whenever necessary for those individuals who have hearing, sight or speech impairments, unless to do so would result in a fundamental alteration of its programs or an undue administrative or financial burden. In determining what type of auxiliary aid or service is necessary, the City will give consideration to requests of individuals with disabilities.

A person who requires an accommodation, an auxiliary aid or service to participate in a City program, service, or activity, or who requests a modification of policies or procedures, should contact the sponsoring department as far in advance as possible, but no later than two business days before the scheduled event. The best effort to fulfill the request will be made.

In order to provide the greatest opportunity for persons with disabilities to have their needs met, several actions may be initiated by persons with disabilities. By following the established procedures and completing the identified forms, individuals will have specific issues addressed in a timely manner.

Making a Request

Individuals who need a modification or accommodation to a program, service, or activity of the City of Moreno Valley may file a written request for Accommodation and Complaint / Grievance Form with either the City's ADA Coordinator or with the  City’s ADA Administrator.  In addition to requesting modifications or accommodations, individuals should use the same form to request the removal of a physical barrier.

  • If your request is urgent and you need a response from the City immediately, please indicate that in your request and we will do our best to respond as quickly as possible.
  • If your request is not urgent, the City will contact you to acknowledge receipt within two business days after we receive your request.
  • After reviewing the situation, if the City needs time to provide the service or barrier removal that you request, the City will notify you of what action the City proposes and in what time frame.

ADA Complaint/Grievance Procedure

The Risk Management Department oversees the implementation and local enforcement of the City's obligations under the Americans with Disabilities Act (ADA) and other federal and state disability civil rights laws and accessibility laws.

Individuals who need a modification or accommodation to a program, service, or activity of the City of Moreno Valley may file a written Request for Accommodation and Complaint/Grievance Form within the Public Right of Way for barrier removal with either the City's ADA Coordinator or with the City's ADA Administrator. In addition to requesting modifications or accommodations, individuals should use the same form to request the removal of a physical barrier.

Requests or complaints relating specifically to curb ramps can be made directly to the City’s ADA Administrator, Guy Pegan of the Public Works Department at (951) 413-3115 or guyp@moval.org. 

Moreno Valley City Contacts

Building and Safety Division

 951.413.3350

City-Wide ADA Coordinator

 951.413.3027

Curb Ramps

 951.413.3115

Emergency Management and Volunteer Services

 951.413.3800

Parks & Community Services

 951.413.3280

City's Facilities Maintenance (Access)

 951.413.3740

Public Works Maintenance and Operations

 951.413.3160

RTA Dial-A-Ride

 800.795.7887

Senior Community Center

 951.213.3430

Sidewalk Problems

 951.413.3115

Traffic Signals

 951.413.3162

Transportation

 951.413.3140

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